Privacy policy
By using our website, you agree to comply with the following Terms and Conditions. Please read them carefully as they govern your use of our platform.
Legal Identification
VAULT operates as an online platform connecting buyers and third-party sellers for the purchase and sale of sneakers. We act solely as an intermediary and are not responsible for the quality, authenticity, or delivery of the products sold on our website. By using this platform, you confirm that you are at least 18 years old or have parental consent to use the site.
Account Creation and Responsibilities
To access certain features of the site, users must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect unauthorized access to your account, you must notify us immediately at [email address].
Role of the Marketplace
VAULT facilitates transactions between buyers and sellers but does not own, stock, or inspect the products listed on the platform. We are not liable for discrepancies in product descriptions or for any disputes that may arise between buyers and sellers. Sellers are solely responsible for ensuring the authenticity and accuracy of their listings.
Order Process and Payments
To purchase a product, users must add items to their cart, complete the checkout process, and make payment using one of the accepted payment methods, which may include credit cards, PayPal, or other options. All transactions are securely processed using encryption technology. Once payment is confirmed, the seller is notified to process the order.
Shipping and Delivery
Shipping terms, including costs and delivery times, are determined by the individual sellers. While we encourage sellers to meet their stated delivery commitments, we are not liable for delays or shipping issues. Buyers should contact the seller directly in the event of shipping problems.
Returns and Refunds
Buyers are entitled to a 14-day cooling-off period in accordance with applicable consumer protection laws, during which they may request a return or refund. Items must be returned in their original condition and packaging. Unless the product is defective or incorrect, the buyer is responsible for return shipping costs. Refunds are processed once the seller confirms receipt of the returned item.
Intellectual Property
To access certain features of the site, users must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect unauthorized access to your account, you must notify us immediately at [email address].
Disputes and Governing Law
To access certain features of the site, users must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect unauthorized access to your account, you must notify us immediately at [email address].
Modifications to Terms and Conditions
To access certain features of the site, users must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect unauthorized access to your account, you must notify us immediately at [email address].